Your Privacy Is Our Responsibility
This policy clearly explains how your personal information is collected, stored, and used on the ah77 platform.
Introduction & Scope
This privacy policy sets out the terms governing how information is processed between the ah77 platform ("we", "us") and its users ("you", "your"). When you browse the ah77.bar website, create an account, or use our services, this policy applies automatically.
ah77 places the highest importance on user privacy. We believe you should have full control over your personal information. By reading this document, you will understand what information is collected, why it is collected, how it is used, and what your rights are.
Continuing to use this website means you have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team with any questions.
What Information Is Collected
ah77 collects various types of information to operate its services. This information falls into two main categories — information provided directly by the user and information collected automatically.
2.1 Information Provided by the User
When you register on our platform or use our services, we collect the following information:
- Identity Information: Full name, date of birth, and gender.
- Contact Information: Email address and mobile number.
- Financial Information: Payment method details (limited information related to bKash, Nagad, Rocket, and bank accounts). Full card or account numbers are not stored on our servers.
- Identity Verification Documents: National ID card or passport information, which may be required for identity verification.
- Account Information: Username and password (stored in encrypted form).
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically. This includes:
- Device Information: IP address, device type, operating system, and browser version.
- Usage Information: Which pages you visited, how long you spent on them, and which links you clicked.
- Cookie & Tracking Information: Session cookies, preference-saving cookies, and analytics data.
- Transaction Information: Deposit and withdrawal history, gaming activity logs.
2.3 Information Received from Third Parties
In some cases we may also receive information from third parties, such as identity verification service providers and fraud prevention agencies. This information is used only for security assurance and legal compliance.
Purpose of Using Information
ah77 uses collected information for the following legitimate purposes:
Information is used to create, manage, and verify your account. We conduct security analysis to prevent unauthorized access, fraud, and scams.
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. This ensures secure transactions completed within 5–30 minutes.
Using your account information, our 24/7 support team can provide you with effective assistance in both Bengali and English.
By analyzing anonymous usage data, we improve platform performance, add new games, and enhance the user experience.
Necessary information is retained to comply with applicable laws and regulations, ensure responsible gaming, and verify age (21+).
Contact information is used to send important account notifications, transaction confirmations, and, where you have given consent, promotional messages.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the ah77 website. Cookies are small text files stored in your browser that help the website remember your preferences and session information.
4.1 Types of Cookies
- Essential Cookies: These are necessary for the platform's basic functionality. Without them, you cannot stay logged in or maintain a secure session.
- Performance Cookies: These cookies are used to analyze how the website is being used. The data collected is anonymous.
- Functionality Cookies: Store your language preferences, theme settings, and other personalized choices.
- Marketing Cookies: May be used to display relevant advertisements based on your consent.
4.2 Cookie Controls
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect some platform functionality.
Information Disclosure & Sharing
ah77 never sells your personal information to third parties. We follow a strict policy on information disclosure.
5.1 Circumstances for Disclosure
We may disclose information in the limited circumstances listed below:
- Service Provider Partners: Information may be shared with contracted partners for payment processing, identity verification, and technical services. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
- Legal Obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements.
- Fraud Prevention: Information may be provided to relevant authorities for investigations into suspected financial crime, fraud, or money laundering.
- Business Transfer: In the event of a company merger or acquisition, user information may be transferred, provided the new operator agrees to uphold the same privacy standards.
5.2 What We Never Do
- Your information is never sold to advertisers.
- Your information is not disclosed for marketing purposes without your consent.
- Your financial information is not used for any purpose other than authorized payment processing.
Data Retention & Security
ah77 uses industry-standard technologies and practices to ensure the security of your information.
6.1 Security Measures
- SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
- Data Encryption: Stored sensitive information, particularly passwords and financial data, is protected with strong encryption algorithms.
- Access Controls: Only authorized staff can access information on a need-to-know basis. All access is logged and recorded.
- Regular Audits: Regular system checks are conducted to identify and address security vulnerabilities.
- Firewall & Monitoring: Systems are in place to automatically detect and block suspicious activity.
6.2 Data Retention Period
We retain information for as long as your account is active and for as long as necessary to provide services. Even after an account is closed, some information may be retained for a set period for legal obligations, dispute resolution, or fraud prevention purposes.
Once the retention period ends, information is securely deleted or anonymized so that no individual can be identified from it.
Your Rights
As a user of the ah77 platform, you have the following rights regarding your own information. Contact our support team to exercise any of these rights.
You may ask what information ah77 holds about you. Upon request, we will provide you with a copy of that information.
If any of your information is inaccurate or incomplete, you may request that it be corrected. We will make the necessary changes as quickly as possible.
In certain circumstances, you may request that your information be deleted. However, some information may not be deletable due to legal obligations.
You may object to marketing communications or certain types of data processing. Once you raise an objection, we will stop that processing.
You may request your account information in a common format. This information will be provided to you digitally.
In certain circumstances, you may ask for your data processing to be temporarily restricted, particularly while a verification process is ongoing.
Protection of Minors
ah77 is for users aged 21 and over only. We never knowingly collect information from minors.
We verify age during the registration process. If we become aware that a minor is using our services, their account will be closed immediately and all associated information will be deleted. If a parent or guardian suspects their child is using our platform, please contact us immediately.
For more details on responsible gaming, see our Responsible Gaming page.
Policy Changes & Updates
ah77 reserves the right to update this privacy policy as needed. We will notify you in advance of any significant changes. Notification methods may include:
- Publishing a special notice on the website.
- Sending a message to your registered email address.
- Updating the "Last Updated" date at the top of this page.
Continuing to use the platform after any changes means you have accepted the revised policy. We recommend checking this page regularly.
Our Terms & Conditions page also contains detailed information about our services.
Privacy Contact
If you have any questions about this privacy policy or would like to exercise your rights, contact our support team through the channels below.
When submitting a privacy-related request, please provide your account identification details so we can assist you promptly. Our FAQ page also has answers to many common questions.